We all have certain customers that call us back time and time again to do follow-ups or even just reassure them that their problem is gone. Every week I was getting calls from the same customer, “I have a skunk under my deck!” she would say. I would go out there every week and inspect … Read more
I showed up to a cockroach job, that turned out to be double booked. When a job is double booked I don’t have to stay because someone else is already there doing the job and I can go right to my next appointment. I went in to see who was already working, it was one … Read more
I was called to a raccoon job. This customer said they had a raccoon in their yard for a long time, knocking over their garbage and trampling through their garden. I set and baited one of our Havahart live traps beside the deck in their backyard; they had said that it was burrowing under there. … Read more
This is an ongoing story that I fear will not have a succinct ending. It has been an ongoing trend since I started my training being paired up with other PMPs. I suppose that being that this is a male-dominated field, and a “gross” or “dirty” job, people are surprised to see a female coming … Read more
I was in charge of training our new technician, who had been working with our company for only about two weeks so far. She had just finished the in-class training program and today was going to be her first day out on a job. She was looking forward to putting what she learned into practice … Read more
This is a story that happened when I was in training. At the time, I had yet to get a properly fitting uniform, so my options were pretty much limited to flood pant level short or much too long. I opted for the latter usually, because when I was wearing my work boots the bottom … Read more
One morning my co-worker, offered me one of his jobs because he was having a busy day. He said it was an easy flea job that shouldn’t take too much time. The homeowners had a cat with a bad case of fleas. The job was to go in and spray the carpets and furniture, and … Read more